Shipping policy
Shipping Policy
Thank you for shopping with ET Designz.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Once your order has been processed, you will receive a confirmation email with tracking information when your order ships.
Shipping Times
In-Stock Items
Items that are in stock typically arrive within 2 business days to 2 weeks, depending on your location, shipping method, and carrier.
Pre-Order Items
Pre-order items are manufactured specifically for customers and generally require additional production time. Most pre-orders are delivered within 3–4 weeks, although they may take 2–5 weeks depending on manufacturing schedules, product demand, and shipping conditions.
If your order contains both in-stock and pre-order items, your order may be shipped together once all items are ready unless otherwise stated.
Shipping Delays
Delivery times are estimates and are not guaranteed. ET Designz is not responsible for delays caused by shipping carriers, weather, customs processing, holidays, or other circumstances beyond our control.
Tracking
Once your order has shipped, you will receive a tracking number by email. Please allow up to 24–48 hours for tracking information to update.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at etdesignz2026@gmail.com so we can assist you in resolving the issue.
Contact
If you have any questions regarding shipping, please contact us at etdesignz2026@gmail.com.